Quality assurance (QA)
QA level in your business - Do you need to change?
How is the current quality assurance status in your company? How can it be improved in order to:
- Avoid quality problems in final products
- Avoid recall of products
- Receive fewer customer complaints
- Receive fewer pharmacovigilance findings
- Met the legislation in markets of interest
- Etc.
Services:
Workshop (1 or 2 days)
- Review the current quality system
- Evaluate relevant QA data like: Audit findings, Inspection findings, Non conformities, Pharmacovigilance data, Change requests, Customer complaints, Etc.
Analyse the situation
- Gain additional information
- Interview relevant stake holders
Meeting to present results and recommendations
Final report
Additional: Project to implement selected recommendations
QA training
There are constantly new and updated legislation and maybe an audit or inspections has initiated a need for re-training?
New persons hired and quality training needed?
Services:
Training in new topics
- Face to face if smaller groups at same location
- Class room if larger groups
- Zoom if needed
Re-training
- Tailor made to the situation
Standard Operating Procedure (SOP)
Need to implement a system to make sure SOPs are always in compliance?
Need to implement or update SOPs?
Services:
Define the task and perform the agreed actions. Vietnamses speaking employee will be assisting free of charge
Quality Mindset
Do your business have a problem with the level of quality eg:
- Products sold without specifications are met?
- Products are damaged in transport?
- Sloppy work attitude, many mistakes made?
- Employee safety not sufficient?
- Drop in sale?
- Rise or high level of Customer complaints?
- Recalls?
Services:
Leadership workshop
- Brainstorm to define the top 5 QA challenges for the business
Workshop (1 or 2 days)
- Group work on the defined QA challenges
- Recap
Leadership meeting to present and evaluate results and recommendations
Final report
Additional: Project to implement selected recommendations